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Capstone Projects

Paul Smith's Car Sharing Program: A feasibility study of implementing a car-sharing program at Paul Smiths

Mon, 04/22/2013 - 16:21
Abstract: Car-sharing is a program in which companies own a fleet of vehicles, insure them, maintain them, and offer memberships to people who wish to use them. Car-sharing is an eco-friendly way to use a vehicle when needed without the need to own one. These programs are environmentally friendly as well as cost effective. Paul Smith’s college is an environmentally friendly campus currently lacking an effective program to reduce emissions on campus. In addition to the absence of an efficient program to reduce emissions, Paul Smith’s College is experiencing a shortage of parking spots due to the excessive number of vehicles parked here. In effort to take further steps towards being an environmentally friendly campus and reduce the number of vehicles parked on campus, a feasibility study to implement a car-sharing program on Paul Smith’s College campus will be conducted.
Access: Yes
Literary Rights: Off
Major: Business Management and Entrepreneurial Studies, Integrative Studies
Year: 2013
File Attachments: draft4.4.doc
Authors: Ray Honsinger, Lance Ryan

Conveyor Belt Sushi Restaurants: A study of customer knowledge and perceived benefit of technological management systems within conveyor belt sushi restaurants

Mon, 04/22/2013 - 15:42
Abstract: Radio frequency identification management systems are used by conveyor belt sushi restaurants to ensure the freshness of sushi they provide to customers. The workers within these restaurants feel the systems improve business but whether the customers, who are imperative in a restaurant’s success, are aware of them and what benefits they perceive is still undefined. The purpose of this study is to determine how and to what extent the knowledge and perceived benefits of RFID systems in conveyor belt restaurants affect customer satisfaction. This qualitative study focuses on the relationship between technological management systems and customer satisfaction as it pertains to freshness. A method of voluntary surveys will be used in this study to measure the knowledge and perceived benefits from frequent sushi consumers dining within a conveyor belt sushi restaurant, as well as online using social media sites. The survey results will be compiled and used to determine the percentage of consumers who are aware of these systems, whether they believe they are beneficial and how satisfied they feel knowing the restaurant uses it. This study will assist sushi restaurant owners in understanding how their customers perceive these systems and potentially furthering their business.
Access: Yes
Literary Rights: Off
Major: Integrative Studies
Year: 2013
File Attachments: Miller_finalcapstone.pdf
Authors: Heather Miller