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Capstone Projects

Building Families Stronger

Tue, 05/05/2015 - 14:05
Abstract: The purpose of this study is to design a program that can be implemented in local camps to accommodate the needs of individuals in a family group affected by mental illness. The study will explain the importance of educating individuals about mental illness and integrating supportive behaviors. This program is designed to help families cope with the effects mental illness can have on the entire family dynamic. Families are often the strongest support system for dealing with mental illness and educating families is essential for success of the mentally ill. Team building games are used to enhance social behaviors and encourage group bonding, this program uses a recreational therapeutic approach to addressing issues in the lives of those affected by mental illness. To figure out how many people will be most likely be using the therapy program, a survey was created using a series of questions that went with the topic for respondents to answer. In fact the survey established that the majority of people agree on recreational approach to therapy as a means of coping with their illness in real life tasks. Other questions asked was what their favorite activities where, such as paddle sports and hiking. Another question was what disability was so as to get an idea what accommodations would be need and services for patients involved with the program.
Access: Yes
Literary Rights: On
Major: Fisheries and Wildlife Science, Natural Resources Environmental Science, Parks, Recreation and Facilities Management
Year: 2015
Authors: Courtney Berg, Douglas Menge, Ashley Beldock

HOS 462 Hospitality Business Simulation-OceanView

Sun, 05/03/2015 - 12:20
Abstract: This capstone was a business simulation where student managed and operated an online hotel and restaurant. OceanView was managed and operated by Kadie Ouellette, Ashlee Doele and Veronika Vanisheuskaya. OceanView is located on the beautiful shores of Cape Cod, Massachusetts. The reports in this file are the first year business plan, yearly analyses and final business plan.
Access: Yes
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2015
File Attachments: HOS 462 OceanView.docx
Authors: Kadie Ouellette, Ashlee Doele, Veronika Vanisheuskaya

Spring 2015 HOS 462- Final Capstone Submission

Mon, 05/04/2015 - 10:54
Abstract: Capstone Project: Our Capstone Simulation Course entailed running a Hotel Property out of Cape Cod Massachusetts. We had to make decisions as a group in order to execute and track the results of how our property was performing on a monthly basis. Our Business Model was targeted more towards business travelers. The following is our Analysis of how our property performed each Year throughout the Semester.
Access: Yes
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2015
File Attachments: Capstone-Final Submission
Authors: Rebecca Forman, Victor Dickson, Wyatt Gressler

HOS 462 Hospitality Business Simulation

Tue, 05/05/2015 - 12:57
Abstract: We as students in this course have been systematically redeveloping and managing a large multi-departmental hotel. This computer-simulated activity has given us the opportunity to achieve success through creative analysis to solve economic, social and environmental problems. The consequences of these decisions are reported and subsequently analyzed over a 3 year cycle of business. During our Capstone Celebration we have presented our results in a poster session and then provide a summative boardroom discussion of those internal and external forces and decisions that most powerfully affected our group’s successes, failures and adoption of change. This Paul Smith's College capstone experience has also allowed us to finalize our Paul Smith's education by giving us the opportunity to demonstrate mastery of the general education core and programmatic learning objectives. We have also had the chance to apply skills, methodologies and knowledge learned during our courses of study, building on this undergraduate learning experience as we evaluate our readiness for the next stage in our professional development.
Access: Yes
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2015
Authors: Nicolas Gonzalez, Lydia Kieffer, Luis Escala

Pearl Shore Hotel Capstone

Tue, 05/05/2015 - 14:39
Abstract: HOTS business simulation includes business analyses, marketing plans, editorial calendars, and RFP's.
Access: Yes
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2015
Authors: Emily Brosseau, Greer Gibian, Matthew Sullivan

HOS 462 Hospitality Business Simulation - Blue Diamond

Tue, 05/05/2015 - 16:25
Abstract: Over the course of the semester, our capstone class took on the role of General Manager of a hotel through a business simulation. Each month, decisions were made based off on financial reports and key performance indicators. This report is the result of the decisions made from Year 1 to Year 3. They include business plans, business analyses, editorial calender, and RFP documents.
Access: Yes
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2015
Authors: Amanda Middleton, Katrina Furuta, Matthew Bailey

Guest Retention due to Value-Added Services within Resorts: A study of the relationship between value added services and guest loyalty in both large and small resorts

Mon, 12/03/2012 - 00:52
Abstract: The resort market is currently an industry of service, rather than simply selling rooms as it was in the past. The concept of a value-added service during a stay in a resort rather than a tangible room is now very important to an individual guest. The purpose of this project is to find out if value-added services make or break the potential for a first time guest to become a return guest. Also, the study shows if these value-added services contribute to customer loyalty. The methods used show the link between a value-added stay and return guests of both small boutique hotels and larger resorts. This data was collected through the form of interviews of front office managers of these types of resorts. The significance of this project will aid hoteliers in both small and larger resorts in deciding the type of service provided by their employees. It will also show them what additional services not already put in place they may want to implement to further guarantee repeat guest business.
Access: No
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2012
File Attachments: The Author has selected not to publish this complete work.
Authors: Ashley Booton

How are hotels responding to the increase in demand for pure/ hypoallergenic rooms?

Mon, 12/03/2012 - 10:05
Abstract: Americans today have become more and more aware of the germs that are around them. The television advertisements have influenced the idea that there are a lot of germs that people need to be aware of. For example, there is a hazmat advertisement for Hampton Inn that shows a woman being afraid to climb into bed. A housekeeper then comes into the room, in a hazmat suit to take apart the bed stating that Hampton Inn always washes their sheets and duvets, implying that other hotels may not. The purpose of this project is to determine how hotels are responding to the increase in demand for hypoallergenic/pure rooms. The general managers of chain hotels in the northeast will be surveyed. This information will then provide results of how the hotels plan to accommodate these travelers. This will also help determine if the demand for pure rooms will increase the supply of pure rooms. This information can be used by hotel chains to improve their customer expectations of the hotel as well as meet the needs and wants of their travelers.
Access: Yes
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2012
File Attachments: Capstone Final Paper.docx
Authors: Ashlee Lansing

Wine Applications in Restaurants

Mon, 12/03/2012 - 16:19
Abstract: Research and studies have revealed that wine applications (apps) have an impact on the way wine consumers purchase wine at a restaurant and the way hospitality professionals sell wine at their property. The purpose of this study was to find out how many wine consumers are using wine apps as well as to determine how they are using them. The study then looked at how trend-setting hospitality professionals have adapted their wine selling techniques to assist the wine consumers in their wine selection. The information for this project was obtained through a survey of wine consumers as well as survey of the individual(s) who is in charge of wine sales at the restaurants being surveyed. The results of this study will determine if restaurants should allow and encourage the use of wine apps in their establishment to increase wine sales. Therefore, the results of this study can benefit restaurant properties uncertain if their establishment will be affected by wine apps and are unsure how they should react to the new technology that is offered to wine enthusiasts.
Access: Yes
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2012
Authors: Shelby Stetson

Bringing Families Back to the Drive-In

Mon, 12/03/2012 - 17:55
Abstract: Drive-in theaters have been in existence since 1933. However, within the past 30 years the number has been declining. Now there are indications that they have been making a comeback. The number of operating drive-in theaters went from 366 in 2011 to 368 this year according to drive-ins.com. This study seeks to determine how drive-in theater can appeal to families, and how they may best cultivate their comeback. The opinions of both families and drive-in theater owners will be gathered through the use of surveys. The results will be used to determine what steps drive-in theater owners will take to attract more families back to the drive-in theater also what features families would want available at the drive-in theater. The long term goal is help the family become a unit.
Access: No
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2012
File Attachments: The Author has selected not to publish this complete work.
Authors: Eric Kowalik