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Capstone Projects

The Paul Smith's Shop at the Left Bank: A Feasibility Study

Fri, 05/01/2015 - 14:33
Abstract: The ownership and management of the Left Bank Café in Saranac Lake, New York would like to partner with Paul Smith’s College in an effort to create a long-term relationship between the two organizations. The Left Bank Café (LBC) identified available rental space adjacent to their existing business in order to benefit both parties. The new venture that is to be known as the Paul Smith’s Shop at the Left Bank, will be a synergistic addition to the space. The Left Bank Café can offer take out premade soups and salads as well as French fare known from the café. The Market will offer a selection of Paul Smith’s goods such as apparel, knive sets, syrup, books, and other products identifying the college. Further, for customers interested in programs at the college, there will be readily available kiosks and two visual screens showing pictures and information about the school. The Shop will also function as an ambassador for Paul Smith’s within the Saranac Lake community with which the school has close ties.
Access: Yes
Literary Rights: On
Major: Food Service and Beverage Management
Year: 2015
Authors: Nathaniel E. Gautier

Investing in Training so that Employees Feel Invested in You:

Wed, 12/04/2013 - 18:41
Abstract: Employee training can be expensive, that is why some employers may choose to cut corners on the training process. They wrongly assume the employee will learn as he/she goes. The employees who cannot learn quickly enough can become a burden to the restaurant and cause it to lose money. The purpose of this study will be to determine how and to what extent do restaurants choose their investments made in employee training to ensure employee satisfaction. This qualitative study will make the connection between the decisions restaurants make about employee training and if the decisions are made with employee satisfaction in mind. Surveys sent to the human resource managers will be the method used for this study. The human resource managers of restaurants will be asked specifically about their decisions in employee training and if the decision making process takes employee satisfaction into consideration. This study will be able to inform restaurants of employee training investments that will ensure employee satisfaction, which can improve business.
Access: Yes
Literary Rights: On
Major: Food Service and Beverage Management
Year: 2013
File Attachments: Young-Capstone.doc
Authors: Clarice Young

The Price Tag of Ambiance

Tue, 12/03/2013 - 18:28
Abstract: The Price Tag of Ambiance is study surrounding customer’s price perception of a restaurant’s application of physical attributes of the establishment itself. Customers expect to pay for what they experience; if the price is too small, the customer tends to get concerned, too high causes a lack of patronage to the establishment. This study looks at price perception in relation to customer’s views of quality of the main aspects that define physical ambiance. Subjects for this study will be Italian restaurants and consumers ranging in ages from 18 through 45. This is beneficial for upcoming restaurateurs, as it allows more insight into what ambiance is worth to a customer, and therefore can raise their price point. This knowledge will assist restaurateurs in judging how to best utilize the physical attributes of the establishment. The study looks a survey given to the target demographic, containing photographs of several restaurants. After which, the participants will be questioned on their thoughts of price at each restaurant.
Access: Yes
Literary Rights: On
Major: Food Service and Beverage Management
Year: 2013
File Attachments: Capstone Proposal Final.doc
Authors: Adam Fisk