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Capstone Projects

Outward Bound semester: Skills to last a life time

Wed, 12/14/2016 - 10:44
Abstract: The focus of this study will examine the level at which an Outward Bound semester fosters personal growth, connection with nature, and hard skills. This particular Outward Bound semester course traveled from the Florida Keys then on to Costa Rica and Panama in Central America. The course focused on the water elements of sailing, surfing, whitewater rafting, scuba diving, and sea kayaking. Methods used include personal journal reflections, peer and instructors oral and written responses. The researcher was an active participant in the immersive experience and kept a journal of the entire experience trying to gather as much information about the course itself and reflecting on the research process throughout. This research indicated that this experience developed personal character and a connection with nature. These skills have an impact deeper than an isolated course with Outward Bound but can be transferred to daily life.
Access: Yes
Literary Rights: Off
Major: Recreations, Adventure Travel and Ecotourism, Recreation, Adventure Education and Leisure Management, Parks, Recreation and Facilities Management
Year: 2016
Authors: Sam Annable

Initiatives to Increase Student Use of the Visitor Interpretive Center: A focus on marketing

Mon, 12/07/2015 - 09:18
Abstract: The focus of this study was on marketing the Paul Smith’s College Visitor Interpretive Center (VIC) to students and faculty with an overarching goal of increasing student use of the VIC. Through the study market research was conducted to identify the desired programming of the student body and methods of reaching students. Desired programs were then implemented and promoted alongside current programs. Program evaluations were conducted to assess the effectiveness of the marketing research and methods of promotion. Focus groups were held to allow a deeper insight on the preferences of different styles of promotion and the effectiveness of VIC brochures geared towards incoming students and faculty. The results of the study should be used in the future to increase communication between upper level management, and students and faculty regarding VIC resources and programming. The VIC is a resource for education, interpretation, and recreation that is underutilized and could be increasingly influential in the years to come.
Access: Yes
Literary Rights: Off
Major: Recreations, Adventure Travel and Ecotourism
Year: 2015
File Attachments:
Authors: Paige Buchholz

Removing Barriers: Student’s Use of the Paul Smith’s Visitor Interpretive Center

Tue, 12/08/2015 - 16:56
Abstract: The Paul Smith’s College’s Visitor Interpretive Center (VIC) has been a staple in the lives of locals and tourists of the Adirondacks. The VIC offers nature-based recreational and educational programs year-round with the assistance of Paul Smith’s College’s students, faculty and staff. The purpose of this research is to take a deeper look into the present barriers preventing the Paul Smith’s College community (student, faculty and staff) from accessing and utilizing the VIC’s building and its trail system. A study was performed to discover barriers to accessing in the VIC area by utilizing surveys, focus groups, on-site visits, program implementation, trail register log, previous recreation capstones, and online resources. The results were analyzed to concentrate specific barriers. Most barriers involved programing, such as expanding current programs, as well as, offering new programs, followed by accessing the VIC, such as adequate signage and map interpretation, and finally access to general information, such as advertising and marketing. Using research from the past and present, this project gives suggestions that would better serve the PSC community by clarifying the needs and desires of the appropriate stakeholders associated with the VIC.
Access: Yes
Literary Rights: Off
Major: Recreations, Adventure Travel and Ecotourism
Year: 2015
Authors: Phillip Brandel

Draft Horse Sustainability Presentations: The effectiveness of presentations on draft animal power at the Adirondack Rural Skills and Homesteading Festival

Fri, 12/06/2013 - 12:53
Abstract: Paul Smith’s College has been putting on draft horse presentations for the public for many years but until now it was unknown how effective these were in education of the audience in topics of the interest. During the 2013 Adirondack Rural Skills and Homesteading Festival, a series of demonstrations and presentations were conducted for the public. Surveys of those in attendance have now given us information on how far people are traveling, what their prior experience is, what they want to learn, and how they want to learn it. From this information we wish to gauge attendees’ response to draft animals and their uses.
Access: Yes
Literary Rights: On
Major: Forestry, Natural Resources Management and Policy, Recreations, Adventure Travel and Ecotourism
Year: 2013
Authors: Alexandria Barner, Jacob Shultz

TripAdvisor reviews as an indicator of Relais and Chateaux experience fulfillment

Wed, 12/04/2013 - 17:08
Abstract: Social media can influence positive and negative customer expectations. The purpose of this inductive, qualitative, relational study is to determine how and if top-rated TripAdvisor reviewers should be given merit for their input, and why others care, compared to industry standards of a Relais and Chateaux rated experience in northeast destinations. A content analysis of TripAdvisor and the hotel sites will be studied to see if the responses represent Relais & Chateaux standard experiences or an un-realistic response. Customer responses, company history, its location, amenity information, mission statement, price of lodging will be indirectly observed and compared to Relais and Chateaux standards. This study can be of use to determine the effectiveness of ordinary guests, not industry experts, ability to judge an experience based on what a hotel stands for in a positive or negative manor to its ability to deliver a type of experience and their meet customers’ expectations.
Access: Yes
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2013
File Attachments: Social Madness
Authors: Brandon May

Multigenerational Vacations and Family Resorts

Wed, 12/04/2013 - 19:23
Abstract: Currently there is a large number of Baby Boomers that are taking their children and grandchildren on vacations and they are the ones paying for it all. What is not known is how and to what extent this new type of travel will impact family resorts. The purpose of this study is to identify the impact of Baby Boomers taking more multigenerational vacations on family resorts. This is a descriptive, exploratory research method. The central question is how this new type of travel will impact family resorts. A survey will be used to collect information from different family resorts. The family resorts will be located all over the country. The information gathered from this survey will be compiled based on what this segment of travel wants and requires. This study will help family resorts plan for the future to ensure that this new segment of travel is happy and continues to stay there.
Access: No
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2013
File Attachments: The Author has selected not to publish this complete work.
Authors: Rielly Kavanaugh

Music Festival Management

Wed, 12/04/2013 - 21:59
Abstract: Abstract The purpose of this exploratory study is to determine the management skill set required for individuals seeking executive level management positions within the music festival industry. This study is being performed because of a lack of information specific to the music festival industry regarding important skill sets required to reach the executive level. A survey will be conducted with top level management in the music festival industry in order to determine which skills were most supportive in obtaining their top level positions. The specific management skills needed for the top level positions will be a combination of the opinion and personal experience of top level executives in the music festival industry. This study is applicable for individuals seeking to develop and refine the skills required in order to achieve an executive level position within the music festival industry.
Access: Yes
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2013
File Attachments: Music Festival Management
Authors: Kristen Morse

Ritz-Carlton and the Campus Visit Experience

Wed, 12/04/2013 - 22:48
Abstract: The purpose of this qualitative study is to explore to what extent the transfer of service from Ritz Carlton practices and the Hospitality Guest Cycle can be intergraded into higher education enrollment procedures, specifically the campus visit using Paul Smith’s College as a model. Research from this study can contribute support to transfer of service methods for similar higher education enrollment institutions by way of increasing student engagement throughout the experience. Methodology will include creating a rubric designed to break down the campus tour process into the four groups of the Guest Cycle that will compare with Ritz Carlton guidelines to observe performance levels followed by an analysis and further recommendations to Paul Smith’s College. A goal is to be able to clearly identify gaps in the campus visit procedures to allow for growth and new procedures to be put in place that positively reflect Ritz Carlton service standards and the Hospitality Guest Cycle. Information gathered in a rubric encompassing the Ritz Carlton Standards and the Hospitality Guest Cycle could be used by other small rural private colleges as a design for improvement.
Access: Yes
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2013
Authors: Siobhan Shea

Preservation & Expeirece

Fri, 12/06/2013 - 19:04
Abstract: This quantitative study is designed to determine how and to what extent cultural heritage travelers who have journey to the Mexico's Ancient Ruins experienced limitations set as a result of needed preservation to prevent future deterioration caused by natural and anthropocentric factors. Preservation methods set and monitored by the National Institute of Anthropology & History (INAH), the National Commission for Protected Natural Areas (CONANP), however do they take from the experience? The ruins chosen for this study are the Pre-Hispanic City of El Tajin, the Pre-Hispanic City & National Park of Palenque, and the Pre-Hispanic City of Chichen Itza .The methodology that will be used in this study is data collection and analysis. Data from research will be collected to gain a numeral estimate of tourist who experienced limitations as a result of prevention methods used to preserve the Ruins of Mexico. The ultimate significance of this study is to provide awareness of the possible limitations preservation methods can have on the tourist’s experience, this information is not provided in studies.
Access: No
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2013
File Attachments: The Author has selected not to publish this complete work.
Authors: Voniesha Brown

Where in the Unite States Can Dual-Flush Toilets Flush Out Savings?

Mon, 12/02/2013 - 13:06
Abstract: Potable water is becoming increasingly scarce in water poor regions of the United States. Reducing the volume of potable water consumed residentially and commercially is vital to ensure a stable water dependent future. Converting a traditional single-flush toilet into a dual-flush toilet is arguably the most effective means for reducing wastewater production in both residential and commercial settings. The objective of this study was to determine where within the United States dual-flush retrofits are cost effective. A cost-benefit analysis illustrating the price of the dual-flush retrofits & the monetary value of the water conserved post installation will be created using Paul Smith’s College campus of northern New York State as a testing site. The study will utilize a total of 145 toilets for both commercial and residential settings. Costs of the installation and purchasing of the product will be used to determine pay-back period and thus, the economic benefit of installing dual-flush toilets. Secondary data from previously completed dual-flush studies determined where within the 50 states dual-flush retrofits are cost effective. The resulting data illustrated relatively long payback periods for the greater United States with the most dramatic differences being seen in Hawaii and the least in Nebraska.
Access: Yes
Literary Rights: On
Major: Natural Resources Sustainability
Year: 2013
File Attachments: FinalC.docx
Authors: Andrew Noviasky