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Capstone Projects

Proposal for a Pet-Friendly Residence Hall

Fri, 04/27/2012 - 15:42
Abstract: A “pet friendly” college campus is one that allows students to house their pets with them; including in dorm rooms and other designated areas. This research is to investigate the appropriateness of having a pet-friendly campus at Paul Smith’s College. This investigation will show the psychological and physiological advantages of having pets as companions in a college setting, as well as determine if the current population (students, faculty and staff) is amenable to this model. The model for this project and a large portion of support herein was conducted by visiting the SUNY Canton campus and their pet-friendly residence hall. The data and observations were collected by interviewing the students who owned pets at the campus and gaining insight as to the emotional and physical support they felt the pets provided to them. Interviews were also conducted at the Office of Residence Life and the physical dorm itself was toured for this presentation. In conclusion, the proposal will show support for and suggest the renovation of a current dorm – likely Clinton or Lambert Hall – and the creation of a fenced in exercise area in which to maintain any foreseeable canine residents. This project will lay the ground work for making the Paul Smith’s College campus a more diverse and appealing environment for students and faculty alike.
Access: Yes
Literary Rights: On
Major: Business Management and Entrepreneurial Studies
Year: 2012
Authors: Ashley Keith

The Waterhole's Upstairs Music Lounge Marketing Plan

Fri, 04/27/2012 - 11:31
Abstract: With any music venue attracting more customers through efficient ways of marketing is paramount. The Waterhole’s Upstairs Music Lounge located in Saranac Lake, New York, is the basis of this study to create a marketing plan for the establishment that will increase the volume of business. Information has been collected using surveys delivered to the local community. Further, interviews with The Waterhole’s staff members about the type of advertising they perceive reaches the market most effective were conducted. Using the information this research has developed ways The Waterhole can market itself more efficiently using print, radio, and social media advertising.
Access: Yes
Literary Rights: On
Major: Business Management and Entrepreneurial Studies
Year: 2012
Authors: Dustin S. Dwyer

Creation of an Electronic Guide for Supplemental Instruction Leaders in Financial Accounting

Fri, 04/27/2012 - 11:07
Abstract: Created by University of Missouri-Kansas City (UMKC), supplemental instruction (SI) is an academic assistance program centered on peer-led sessions, used at centers of higher education world-wide, including Paul Smith’s College. In recent years, training for SI leaders at Paul Smith’s College has been put on hold while training of peer tutors, or those that work under SI leaders, is on-going. Although SI leaders get training during their tenure as peer tutors, further training is necessary to be an effective leader in a group setting. Investigating UMKC standards, Paul Smith’s students’ opinions, and current Paul Smith’s SI leaders’ opinions, it has been determined that more training for SI leaders at Paul Smith’s College should be offered. To facilitate additional training, a strategy is under consideration that is two-pronged: the use of Moodle (a copyright academic course management tool) and a guide for new SI leaders in the course of Financial Accounting (ACC 101). Together, this strategy will provide general knowledge about SI, techniques for a successful SI session, experiences from past SI leaders in course materials, and other insights that may be helpful to a new SI leader.
Access: Yes
Literary Rights: Off
Major: Business Management and Entrepreneurial Studies
Year: 2012
Authors: Sara Glabien

Managing for increased productivity and size of an American kestrel (Falco sparverius) population in northern New York

Mon, 05/07/2012 - 12:58
Abstract: American kestrel (Falco sparverius) populations have recently declined across most of the eastern states. As a result, managers and concerned citizens alike have installed nest boxes across large areas to increase productivity. Mr. Mark Manske has run one of these nest box programs in northern New York, across parts of St. Lawrence and Franklin counties, over the past ten years. Through the combination of his research and other long term management plans, the ideal future plan was developed. The focus of the new plan is to boost efficiency of resources, ease of expansion and sustain a steady or increasing population of kestrels. GIS software was used to analyze each nest boxes’ characteristics in order to develop a model that may predict areas of possible high productivity. Surveys and public outreach are emphasized to create a broader supporting base and possibly acquire future partners for land use, volunteers and advertising. The continued monitoring of the northern New York kestrel population will ensure the presence of this vital species for generations to come.
Access: Yes
Literary Rights: Off
Major: Environmental Sciences, Fisheries and Wildlife Science
Year: 2012
File Attachments: Sauca_Final_Submision.docx
Authors: Tonnie Sauca Jr.

Rising to the Top: A study of upscale properties and the attributes they value in potential employees

Mon, 04/23/2012 - 22:07
Abstract: In upscale, luxury based, hotel properties customer service is essential. Properties require new hires to participate in management training programs. Specific knowledge, skills and abilities are essential to gain entry into these programs. This descriptive study seeks to discover how upscale management training programs rank these attributes in potential employees. This study will use a web-based survey instrument. Data will be analyzed in aggregate to identify common requirements. This study may be valuable to baccalaureate hospitality programs and students interested in identifying the value upscale properties place on knowledge, skills and abilities of potential employees.
Access: Yes
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2012
File Attachments: DEMEYER FINAL CAPSTONE.docx
Authors: Mitchell DeMeyer

Sports Tournaments: A Study of the Economic Impact on Hotels in Small Communities

Mon, 04/23/2012 - 21:58
Abstract: Sports tourism is an emerging tourism niche market recognized as having the capacity to draw visitors to a city or region. What is not known is whether or not this is a trend for small communities. The purpose of this qualitative exploratory study is to seek understanding of the unknown phenomenon of small scale tournament sports tourism events and their effect on hotels in small communities. Through surveys, data will be collected, analyzed, and coded under different categories of economic impact on hotels including average daily rate, revenue per available room, and additional costs incurred when hosting guests associated with sports tournaments. This study will be significant for hotels in small communities looking to host participants and observers of tournament sports tourism events.
Access: Yes
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2012
Authors: Emily O'Hara

Managing Technology: A look into hoteliers’ use of current technological trends.

Mon, 04/23/2012 - 21:09
Abstract: The speed at which technology is evolving has led to industry changes across the world. Changes in the hotel industry have influenced the lodging experience for leisure and business travelers. Hoteliers are faced with the expectation of providing an ‘at home’ or ‘in the office’ experience while optimizing their design to provide the technological comforts that have become standard in a lodging experience. The purpose of this study is to analyze the difference between manager’s technological offerings and current lodging technological trends. The managers will be selected and interviewed to gauge the importance of technology trends, their implication, and their future— while keeping the consumer in mind to provide a high quality lodging product. With the tabulation and analysis of this data one will be able to judge the demand for cutting edge technology and make observations about future trends in the lodging industry.
Access: Yes
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2012
File Attachments: BEATTIE FINAL CAPSTONE.docx
Authors: Lauren Beattie

Beyond The Links: A Study of Golf Tourism Amenities

Mon, 04/23/2012 - 19:48
Abstract: Golf tourism is a continually growing trend within the golf industry. This capstone determined to what extent amenities play a factor in the choosing of destinations by golf tourists, this relational study will explain the possible relationship between amenities and choice of destination by golf tourists. The availability of amenities relates to tourist choices of vacation destination for golf tourists was determined by this capstone. Data was collected through online surveys distributed to golf tourists. The activity that this study included was surveying and data collection. The data that was collected returned in the form of scales which will make for easier data analysis. This study has yielded data that would be useful for many communities around the country that have a golf aspect to their economy. Some possible organizations that could use the data that this study attains would be organizations like chambers of commerce in areas with golf courses and golf tourists.
Access: Yes
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2012
File Attachments: JDILLON FINAL CAPSTONE.docx
Authors: John Dillon

“I’m a server, not a doctor. You’re allergic to what?” The need for expansion of food allergy training practices within the food service industry specifically focused on front of the house employees.

Mon, 04/23/2012 - 14:18
Abstract: The number of food allergy sufferers in the United States has dramatically increased in the last 15 years. It is estimated that approximately 15 million individuals in the United States have food related allergies; of that 15 million, an estimated 6 million are children. Due to the high percentage of customers with food related allergies, the restaurant industry has been forced to adjust to the needs of clientele to maintain a diverse customer base. This study seeks to determine if a food allergy training course should be instituted in the food service industry. Survey data will be gathered from restaurants in the Lake Placid/Saranac Lake region of New York to determine current training policies, level of knowledge, and communication procedures. Furthermore, the study will investigate if a food allergy training course is present at each restaurant surveyed. If not, the level of training staff have and overall knowledge regarding food allergies will also be examined. The results will then be compiled to generate a report of recommendations regarding the need for a food allergy training course and the information that should be considered within the course. The goal of this project is to ensure sufficient education for restaurant staff, providing exceptional service and safety for all clients.
Access: Yes
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2012
File Attachments: O'REILLY FINAL CAPSTONE.doc
Authors: Ashley O'Reilly

Vine to Table: A Study of Millennial Consumers' Quality Perception of Wine on Tap

Mon, 04/23/2012 - 13:11
Abstract: There is a trend present in the wine industry for restaurant and bar establishments to use wine kegs to serve their wines by the glass through a draft system accompanied by a growing consumption rate of wine drinkers in the millennial generation. Restaurant and bar establishments need to recognize the growing consumption of wines by the glass in the millennial generational cohort because they are the future of industry trends. This exploratory study sought to determine to what extent millennial consumers’ perception of the wine quality is affected by keg packaging. An online survey was administered to millennial consumers to help such establishments understand the acceptability of wine keg draft systems for their growing market demographic through statistical data that was collected.
Access: Yes
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2012
File Attachments: WALLACE FINAL CAPSTONE.doc
Authors: Alexis Wallace