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Capstone Projects

Bringing Families Back to the Drive-In

Mon, 12/03/2012 - 17:55
Abstract: Drive-in theaters have been in existence since 1933. However, within the past 30 years the number has been declining. Now there are indications that they have been making a comeback. The number of operating drive-in theaters went from 366 in 2011 to 368 this year according to drive-ins.com. This study seeks to determine how drive-in theater can appeal to families, and how they may best cultivate their comeback. The opinions of both families and drive-in theater owners will be gathered through the use of surveys. The results will be used to determine what steps drive-in theater owners will take to attract more families back to the drive-in theater also what features families would want available at the drive-in theater. The long term goal is help the family become a unit.
Access: No
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2012
File Attachments: The Author has selected not to publish this complete work.
Authors: Eric Kowalik

Guest Retention due to Value-Added Services within Resorts: A study of the relationship between value added services and guest loyalty in both large and small resorts

Mon, 12/03/2012 - 00:52
Abstract: The resort market is currently an industry of service, rather than simply selling rooms as it was in the past. The concept of a value-added service during a stay in a resort rather than a tangible room is now very important to an individual guest. The purpose of this project is to find out if value-added services make or break the potential for a first time guest to become a return guest. Also, the study shows if these value-added services contribute to customer loyalty. The methods used show the link between a value-added stay and return guests of both small boutique hotels and larger resorts. This data was collected through the form of interviews of front office managers of these types of resorts. The significance of this project will aid hoteliers in both small and larger resorts in deciding the type of service provided by their employees. It will also show them what additional services not already put in place they may want to implement to further guarantee repeat guest business.
Access: No
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2012
File Attachments: The Author has selected not to publish this complete work.
Authors: Ashley Booton

Management Plan for Nuisance Populations of North American Beavers Castor canadensis in New York State

Mon, 04/30/2012 - 20:27
Abstract: The North American beavers Castor canadensis are a keystone species that were once nearly extirpated in New York State in the late 18th century. This was due to the destruction of their habitat and over trapping. Beavers have been successfully relocated back into New York State. Beavers provide a major role in manufacturing intricate food webs and, are beneficial to increasing the diversity of a landscape. However in certain areas of the state the beaver populations come into conflict with human communities. The conflict results from damage to public and private lands. Beavers damage crops, human structures and contaminate water supplies by flooding. The damage created by beavers creates a safety as well as an economic issue. This management plan will give various methods of reducing the beaver population in areas where they cause severe amounts of damage and hefty costs associated with repairing the damage; without completely extirpating the beavers from the landscape.
Access: No
Literary Rights: Off
Major: Natural Resources Management and Policy
Year: 2012
File Attachments: The Author has selected not to publish this complete work.
Authors: Tyler Spaulding