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Capstone Projects

Customer Loyalty at the ‘American Diner’: A study of the ‘American diner’ experience and factors that influence customer retention.

Mon, 04/22/2013 - 21:18
Abstract: When families are satisfied with their ‘American diner’ experience, it’s more likely they will become loyal guests. The typical ‘American diner’ seeks to determine what influences families to become loyal guests. The purpose of this study is to see what factors are influential to persuading the target market, middle-income families, into loyal guests when presented with the ‘American diner’ experience. This will be a loyalty and market analysis that seeks to determine the correlation between middle-income families and the typical ‘American diner’ experience. Data will be collected through the method of a survey. Surveys will be disbursed electronically to families that have ever experienced the typical ‘American diner’ experience. The data will be collected, organized, and analyzed to determine what factors influence customer retention at the typical ‘American diner,’ and what characteristics define the typical ‘American diner’ experience. This study will provide a firm understanding of what about the ‘American diner’ experience influences repeat guests and some advice for those who would like to eventually own or operate their own diner.
Access: Yes
Literary Rights: Off
Major: Culinary Arts and Service Management
Year: 2013
File Attachments: O'Brien_FinalCapstone
Authors: Dana O'Brien

The Utilization of Preservation Techniques in Restaurants: A study of consumer perception on the availability of preserved local products during off-seasons in restaurants

Mon, 04/22/2013 - 21:59
Abstract: The availability of local food has an impact on a consumer’s restaurant choice. Restaurants could generate additional income by providing locally grown food during off seasons. Restaurateurs could generate income by attracting guests that are interested in consuming locally grown foods, by providing them in their restaurant during the off-season. The purpose of this study is to determine to what extent in-house preservation of local products would benefit restaurants. This is a qualitative, exploratory relationship study, focused on how and to what extent the availability of preserved local products will affect a consumer’s selection of a restaurant. Data was collected through the administration of surveys to residents of Suffolk County, New York. The participants were asked their opinion on the ideas of preserved local food, and the role it plays in their dining choices. Data from the surveys was coded, based upon common responses, to analyze the participant feedback. These coded responses were compiled to present the findings. This study is helpful to people looking into opening a restaurant, and current owners of restaurants, by determining if the year-round offering of local products has financial benefit to their business.
Access: No
Literary Rights: On
Major: Culinary Arts and Service Management
Year: 2013
File Attachments: The Author has selected not to publish this complete work.
Authors: Preston Hulse

Draft Horse Sustainability Presentations: The effectiveness of presentations on draft animal power at the Adirondack Rural Skills and Homesteading Festival

Fri, 12/06/2013 - 12:53
Abstract: Paul Smith’s College has been putting on draft horse presentations for the public for many years but until now it was unknown how effective these were in education of the audience in topics of the interest. During the 2013 Adirondack Rural Skills and Homesteading Festival, a series of demonstrations and presentations were conducted for the public. Surveys of those in attendance have now given us information on how far people are traveling, what their prior experience is, what they want to learn, and how they want to learn it. From this information we wish to gauge attendees’ response to draft animals and their uses.
Access: Yes
Literary Rights: On
Major: Forestry, Natural Resources Management and Policy, Recreations, Adventure Travel and Ecotourism
Year: 2013
Authors: Alexandria Barner, Jacob Shultz

The Redevelopment of the Hiking Treks of BSA Camp Russell of the Revolutionary Trails Council

Mon, 04/22/2013 - 09:48
Abstract: High Adventure Programs are extremely important for Boy Scouts of America Councils. These programs do everything from hiking, biking, canoeing, kayaking, fishing, and rock climbing. Each council has their own unique programs specifically made for their area. For Camp Russell of White Lake, NY, redevelopment for part of their High Adventure Program is needed due to the being out of date: The Hiking Treks. New treks will be created with the help of trail mapping with a GPS unit, the ArcMap program, and online research. When all the data is collected, Camp Russell will be supplied with a map that shows many hiking trails within a reasonable driving distance. With this map, a manual will be created that zooms in to each hiking area that has the statistics of each hike. This map can be used by the Camp Russell staff for years to come.
Access: Yes
Literary Rights: Off
Major: Recreations, Adventure Travel and Ecotourism
Year: 2013
File Attachments: Final_Withey.docx
Authors: Richard J. Withey

A Study of Adaptive Skiing and Snowboarding Accomodations

Mon, 04/22/2013 - 20:05
Abstract: The purpose of this study was to observe, analyze and numerically evaluate a total of six ski resorts based on their degree of facilitation for people with both physical and cognitive disabilities that wish to participate in adaptive skiing and snowboarding. The outcome of this study was to discover themes that are common among different resorts. This study had a focus on ski resorts located in the Northeast, specifically New York and Vermont. The Adaptive Sports Center (ASC) located at Crested Butte Mountain Resort, Colorado is a nationally recognized organization, and was held as the standard for this study. The operational techniques and strategies being used at the ASC at Crested Butte were evaluated alongside those in New York and Vermont to further understand the degree of facilitation currently provided for this user group. The resorts located in New York State that were observed are Whiteface Mountain and Gore Mountain. The resort locations in the State of Vermont were the Smuggler’s Notch Adaptive Program at Smuggler’s Notch Resort, Killington Resort at Pico Mountain, and Sugarbush Resort, which both operate under Vermont Adaptive Ski and Sports. The outcome of this study can be used by program directors at ski resorts that offer adaptive program in order to better accommodate for adaptive skiers and snowboarders.
Access: Yes
Literary Rights: On
Major: Recreations, Adventure Travel and Ecotourism
Year: 2013
File Attachments: final capstone.doc
Authors: Daniel Lewis

Green Roof Technologies in Adirondack Wilderness Areas

Fri, 04/26/2013 - 11:01
Abstract: Wilderness is qualified by two main characteristics: naturalness and solitude. To enhance these characteristics, many things are excluded from wilderness areas including roads, motorized vehicles and human-made structures of any kind. However some argue there needs to be greater consideration to structures that are a regional legacy and hold considerable historical significance. The Adirondack lean-to is a well-known entity associated with the Adirondack Park but much debate exists over whether or not such structures should be allowed in wilderness areas. The addition of green roofs to lean-tos can possibly mediate the humanness of these structures and produce a three-fold benefit. First, green roofs increase the naturalness of the lean-to. Second, they provide a model for naturalness and sustainability. Third, green roofs on lean-tos provide an additional benefit by lowering, however modestly, the impact of these structures on the natural environment. This qualitative study conducted a series of interviews to examine the feasibility and gauge the receptivity of stakeholders to this idea. Identified themes included the maintenance required to keep up the roofs, the cost and labor of installation and their longevity. Additional themes included the perceived lack of benefits, cultural and historical significance as well as the possibility of green-roofed lean-tos to provide an educational benefit. The data suggest that the benefits associated with green roofs on lean-tos may outweigh the cost of their installation. The naturalness of the green roof on the lean-t may thus offset the “unnaturalness” of the structures themselves to the degree that lean-tos may be perceived as more conforming to wilderness areas. This study concludes that further research is needed into the technical aspects of green roof construction including the amount of maintenance required and the use of wilderness compliant materials. The interest in green-roofed lean-tos appears to exist and with additional technical data it may be possible to take the next step.
Access: Yes
Literary Rights: Off
Major: Recreations, Adventure Travel and Ecotourism
Year: 2013
Authors: Alison Liedkie

Can Restauranteurs Successfully Influence Guest Behavior By Using Facebook?

Sun, 12/02/2012 - 20:55
Abstract: Facebook is a form of social media used by millions on a daily basis. Restauranteurs’ ability to use Facebook to influence guest behavior, build a connection, and receive comments could potentially benefit their restaurants. This study was conducted on Facebook, sending surveys to my “friends,” discovering how restaurants’ Facebook pages are affecting them. Seeing how my study was based on Facebook it was appropriate to only conduct the surveys on this form of social media. The goal was to find if restauranteurs could attract more customers to their restaurant by influencing guest behavior on Facebook. This will prove if using Facebook is a worthwhile marketing tool. People interested in this topic will become more knowledgeable about this form of social media from a business perspective and the Facebook company could benefit from this study as well. This study will give recommendations to restauranteurs on how to make their restaurant “stand out” on Facebook.
Access: Yes
Literary Rights: Off
Major: Culinary Arts and Service Management
Year: 2012
Authors: Joshua Werksman

Do Adirondack Farmers Perceive Aquaponics as a Solution to the Lack of Year Round Out of Season Local Food?

Sun, 12/02/2012 - 23:59
Abstract: Several different factors contribute to the farmers of the Adirondacks inability to produce sustainable, fresh, local food out of season. This study will provide a comprehensive literature-review-based overview of modern day farming, aquaponics, local food sheds, and the farmers associated with Adirondack Harvest and Green Circle. This capstone seeks to determine via surveys if aquaponics is a solution to the challenges Adirondack farmers face today in their lack of year round productivity. The consensus of this capstone will determine if aquaponics is a solution to the challenges Adirondack farmer’s face regarding the lack of local out of season food for the residents of the Adirondack region.
Access: Yes
Literary Rights: Off
Major: Culinary Arts and Service Management
Year: 2012
File Attachments: Aquaponics Capstone
Authors: Ashley Rokjer

Tasty Tunes

Mon, 12/03/2012 - 14:16
Abstract: The senses of hearing and tasting are being paired together more and more as the subject becomes more popular, bringing musicians and chefs closer together. This study will determine the optimal music to play in a particular restaurant and show how well that music stimulates a customer’s palate. A farm-to-table restaurant will be the place of research where music that complements the food will be played on four different nights and customer surveys will measure the differences in taste and customer enjoyment between four different music genres. The data will be used to prove that the optimal music really does make food and the time spent more enjoyable. The results may lead to be very beneficial to dining room managers, restaurant owners, chefs, and musicians who perform in the hospitality industry in their efforts in matching food and dining with music.
Access: Yes
Literary Rights: On
Major: Culinary Arts and Service Management
Year: 2012
Authors: Kelsey Jones

From Garden to School: Future Trend Prediction study of school lunches and the edible schoolyard, Kitchen Garden Project, and Let’s Move! Programs.

Mon, 12/03/2012 - 16:59
Abstract: The ‘Edible Schoolyard’ movement is driving schools towards offering freshly grown produce into their school lunch programs. The Edible Schoolyard aims to provide fresh produce with learning experiences in order to encourage school children to eat healthy and make good decisions about what they eat. An edible schoolyard can be utilized as a major development for school systems, especially in the United States where the growing rates of obesity in our children is still increasing. The purpose of this study was to explore the plausibility of a school system adapting the edible schoolyard or even similar program such as: Kitchen Garden Project and Let’s Move!. A survey was used to measure and compare the responses on if the edible schoolyard is possible for a school system to incorporate. The outcome of this survey can be used to persuade schools into deciding whether they think it’s a good idea to adapt the program into their school system, or even deciding if it’s worth implementing some aspects of the edible schoolyard for their schools.
Access: Yes
Literary Rights: On
Major: Culinary Arts and Service Management
Year: 2012
File Attachments: Final23.docx
Authors: Barbara Sanchez