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Capstone Projects

The VIC as a Teaching Aid

Mon, 12/05/2011 - 21:18
Abstract: Paul Smith’s College has recently acquired ownership of the Visitor Interpretive Center (VIC) and its land. Paul Smith’s College offers many academic programs that closely align with events and learning opportunities at the VIC. The size of the student body and availability of learning resources are growing every year at Paul Smith’s College. The Facilities, Planning and Environmental Management class at Paul Smith College is an example of one class that is incorporating the VIC into their course. One of the group projects which students are completing in the classroom is a mock design of a kitchen and café in the existing main building of the VIC for everyday use as well as for events. This case study will determine if Paul Smith’s College’s hospitality students and professors are interested in utilizing the VIC as learning and working experience in their curriculum. The case study will also determine where in the curriculum the hospitality students and the professors see the VIC being incorporated. I will survey Paul Smith’s professors and students to see whether the VIC could be a beneficial learning tool for students, as possible hands on working experience.
Access: Yes
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2011
File Attachments: CAPSTONE FINAL COPY.doc
Authors: Kristopher P. Klinkbeil Jr.

Self-Ordering Systems in Casual Dining Restaurants

Mon, 12/05/2011 - 21:24
Abstract: Communicational technologies in restaurants have been a growing and changing trend in the hospitality industry since the early 90's. The impact of self-ordering technologies in restaurants has caused customer value, satisfaction and productivity to change. The baby boomers and millennials are a few age demographics affected by these systems in restaurants. It is important to determine how willing baby boomers and millennials are in accepting self- ordering systems in casual style restaurants such as, AppleBees, TGI Fridays or Olive Garden. This data will be collected through surveys, along with the use of social media. The opinions will help to determine if these customers are willing to take the step towards a more technology- based restaurant industry.
Access: Yes
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2011
File Attachments: Laura James FINAL CAPSTONE
Authors: Laura James

Paul Smith's College Bed and Breakfast

Mon, 12/05/2011 - 21:25
Abstract: Paul Smith's College hosts numerous events, conferences, and open houses throughout the years that bring people to the area for an extended period of time. Currently, there is a house on campus with a fantastic lakeside view that is no longer being occupied. Bed and Breakfasts consist of several different departments: food and beverage, housekeeping, bookkeeping, management, tours, and various other occupations. Converting this house into a Bed and Breakfast would be an immense asset to the school. Opening this Bed and Breakfast would potentially be a benefit for Paul Smith's College, the students, and future guests. This study will determine if it is possible for Paul Smith's College to open and operate a Bed and Breakfast on campus, and if there will be enough of a guest interest for it to be successful. The opinions of potential guests will be measured by surveys and interviews, and will take a look at some competing properties and how they market to their customers. The consensus will be used to determine what Paul Smith's should do to market, advertise, and appeal to its clientele.
Access: Yes
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2011
File Attachments: Final Capstone.docx
Authors: Megan Frank