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Capstone Projects

Self-Ordering Systems in Casual Dining Restaurants

Mon, 12/05/2011 - 21:24
Abstract: Communicational technologies in restaurants have been a growing and changing trend in the hospitality industry since the early 90's. The impact of self-ordering technologies in restaurants has caused customer value, satisfaction and productivity to change. The baby boomers and millennials are a few age demographics affected by these systems in restaurants. It is important to determine how willing baby boomers and millennials are in accepting self- ordering systems in casual style restaurants such as, AppleBees, TGI Fridays or Olive Garden. This data will be collected through surveys, along with the use of social media. The opinions will help to determine if these customers are willing to take the step towards a more technology- based restaurant industry.
Access: Yes
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2011
File Attachments: Laura James FINAL CAPSTONE
Authors: Laura James

Paul Smith's College Bed and Breakfast

Mon, 12/05/2011 - 21:25
Abstract: Paul Smith's College hosts numerous events, conferences, and open houses throughout the years that bring people to the area for an extended period of time. Currently, there is a house on campus with a fantastic lakeside view that is no longer being occupied. Bed and Breakfasts consist of several different departments: food and beverage, housekeeping, bookkeeping, management, tours, and various other occupations. Converting this house into a Bed and Breakfast would be an immense asset to the school. Opening this Bed and Breakfast would potentially be a benefit for Paul Smith's College, the students, and future guests. This study will determine if it is possible for Paul Smith's College to open and operate a Bed and Breakfast on campus, and if there will be enough of a guest interest for it to be successful. The opinions of potential guests will be measured by surveys and interviews, and will take a look at some competing properties and how they market to their customers. The consensus will be used to determine what Paul Smith's should do to market, advertise, and appeal to its clientele.
Access: Yes
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2011
File Attachments: Final Capstone.docx
Authors: Megan Frank

How has Guiding Changed in the Adirondacks?

Mon, 12/05/2011 - 16:24
Abstract: Adirondack guides have been leading visitors through the Adirondack wilderness since the first big tourism boom in the late 1800’s. This study will discover how the guiding industry in the Adirondacks has changed over the years. Questionnaires will be sent to local Adirondack guides and compared with interviews documented from early Adirondack guides from the 1800’s. The questionnaires will measure the differences and similarities between the past and present guides and their services. This study will provide information to the Adirondack guiding industry on what they can do in anticipation of changes in this industry.
Access: Yes
Literary Rights: On
Major: Recreations, Adventure Travel and Ecotourism
Year: 2011
Authors: Jenna Lute

Christian Growth Retreats as a Vehicle for Establishing Sustainable Spiritual Practice

Tue, 12/13/2011 - 14:46
Abstract: Abstract The goal of this project was to determine if the four basic Christian practices – prayer, fellowship, meditation, and scripture reading – are useful for providing a foundation for a sustainable spiritual enrichment and growth. This project took phenomenological approach in determining the results and findings from the data collected. A questionnaire was given to each participant to complete at the end of a one day retreat to record their impressions, experiences, and perceptions of the four practices. Also, a survey was conducted at two mainline denominational churches to compare results with the retreat participant group. The results of the research show that the majority of the participants do engage the four spiritual practices on ongoing bases. The themes that emerged from the four practices show how the practices are perceived as an enriching experience that supports spiritual growth.
Access: Yes
Literary Rights: Off
Major: Recreations, Adventure Travel and Ecotourism
Year: 2011
File Attachments: Capstone last Intro.docx
Authors: Wilbert Gamble