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Mon, 04/23/2012 - 09:23
Abstract: Various forms of technologies are used to check in and out of hotels. The purpose of this research is to determine if high technology supported properties differ from traditional properties in terms of roles and responsibilities for front of the house personnel for managers of business properties. The study will explore how and to what extent new automated processes at hotels affect the roles and responsibilities for front of the house personnel and if different skills are needed between properties that use traditional and automated procedures. Due to the exploratory nature of the study qualitative methods will be used, using the high technology property chain, Club Quarters. The method that will be used is both an electronic survey and telephonic interview, having multiple front office managers at different Club Quarters sites fill out a questionnaire with both multiple choice and open ended questions; and answer questions from a telephonic interview regarding the roles and responsibilities of front house personnel. The data that will be collected from the front of the house management will be used to conclude if the data collected shows that the roles and responsibilities of front of the house personnel differs from traditional to high technology; and if additional training requirements are needed. The results of the research will be shared with participants as informational only. Data will be collected from multiple properties, using various Club Quarters sites from inn the United States. Focus areas of information will be captured by asking specific questions of management that will include background of hotel, job descriptions, and training requirements. Front end management was chosen to fill out the surveys as they have the day to day oversight and will be able to answer the questions honestly and have the knowledge to do so.
Access: Yes
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2012
Authors: Robert Van de Wal

Housekeeping Outsourcing

Mon, 08/13/2012 - 15:03
Abstract: Housekeeping is essential to an efficient and effective hotel’s operations. There is not one department in a hotel or lodging enterprise that can exist without housekeeping service. The housekeeping department is usually the largest in the hotel, and it also holds the highest percentage for turnover. Traditionally because the housekeeping department has the greatest staffing numbers and payroll costs, it usually is the first area scrutinized in terms of profit margins. There are different ways that a company can hire their staff and as a hotel manager you have the opportunity to hire hourly employees within the company, or to hire from an outside agency. The purpose of this study was to explore the financial aspects of outsourcing and whether or not it is financially more effective to hire hourly employees or to hire from an outside agency. The outcome of this study can be used by hospitality properties seeking to help cut costs and save on labor for one of their largest departments within the hotel.
Access: Yes
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2012
File Attachments: Housekeeping Outsourcing
Authors: Lauren Archambault

Farm to School: Is It Cost Effective?

Fri, 08/10/2012 - 20:24
Abstract: While working within the confines of a school budget, small, rural, K-12 schools in upstate NY need to feed children healthy, nutritious meals everyday to help them learn and grow. The purpose of this study is to determine how and to what extent procuring fresh fruits and vegetables from local farms or local distributor is a cost effective approach for these schools. This quantitative designed study is being conducted by comparing costs associated with purchasing fresh produce from farms and local distributors. How does a farm to school cooperative differ from local distributors in terms of cost effectiveness in procuring produce for these schools? Data will be collected from farmers and school food service directors via interviews and questionnaires. Questionnaires will be emailed to select school food service directors and farmers, including telephone interviews. Data will be analyzed through a coding method which will help schools determine what farms and distributors can offer to them most cost effectively. Information gathered will help school food service directors responsible for the procurement of the produce to make informed decisions as to what means best fits their spending budget.
Access: Yes
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2012
File Attachments: Farm to School Capstone
Authors: Linda Snyder

Keeping our Elderly Healthy

Fri, 08/10/2012 - 18:07
Abstract: As the aging population is growing more concerned with longevity and desire to live more healthy lifestyles, there has been an increased awareness and demand for healthy menu items that meet specific nutritional requirements that combat common ailments in the aging. This descriptive study seeks to discover how and to what extent a senior menu would be appealing to the senior citizens that eat out more than once a week in Canandaigua NY. This study will use a market study paper survey. Data will be analyzed in aggregate to identify the top five healthy menu items that seniors are most likely to order and how those foods ensure nutritional balance. This study may be valuable to meet the needs of the new trend of “healthy living” and also increase revenue for current and future restaurant owners in Canandaigua NY.
Access: Yes
Literary Rights: On
Major: Hotel, Resort and Tourism Management
Year: 2012
Authors: Shonte Renee Ransom

Little People And Hotel Experiences

Fri, 08/10/2012 - 17:35
Abstract: Little people, medically known as dwarfs, are on average 4 feet 10 inches tall or less. This presents a unique set of circumstances when staying in hotels. The purpose of this quantitative study is to determine what the actual hotel experiences of LPs are compared to what they would like them to be. This study will be conducted through the use of surveys. Survey monkey will used to gather responses. An email will be sent to LPs in Region 2 of Little People of America and through Facebook contacts. The results of this study could be used by hotel properties that wish to make their accommodations more accessible for a wider range of people.
Access: Yes
Literary Rights: Off
Major: Hotel, Resort and Tourism Management
Year: 2012
Authors: Edith Wolocki

Risk on the Rocks: A study of risk as related to self efficacy in rock climbing

Mon, 12/03/2012 - 15:50
Abstract: Self efficacy is being confident in ones skills or ability to perform a task and may be directly linked to risk in relation to rock climbing. Risk is exposing oneself to danger that can cause you threat loss or harm. The purpose of this project is to see if there is a direct correlation between the risks that rock climbers take and their experience level. A goal sample of 100 rock climbers will partake in a survey asking questions that will help to estimate confidence, age, gender and risk taking behaviors in climbers. This study hopes to show that climbers are more willing to take risks when they are more confident in their experiences. The significance of this study will be useful to the climbing community as a whole because very little research has been conducted on this specific area of climbing.
Access: Yes
Literary Rights: Off
Major: Recreations, Adventure Travel and Ecotourism
Year: 2012
File Attachments: Risk on the Rocks Capstone
Authors: Matthew Baer

An Investigation into the Pennsylvania Sunday Hunting Debate

Mon, 12/03/2012 - 14:17
Abstract: A current debate in Pennsylvania is taking place on the floor of the state congress and throughout small towns. Pennsylvania is one of eleven states that restrict Sunday hunting in some way. Recent bills have attempted to remove the blue law that currently restricts Sunday hunting in the state. Presently this attempt faces stiff opposition from famers, clergy, and other people who recreate outside. Most surprisingly though, is the large amount of varying opinion from hunters themselves on the Sunday hunting issue. This project will take an unbiased look into the Sunday hunting debate, and attempt to gain an understanding of why hunters have formed the opinions that they currently have. The project will then allow citizens of Pennsylvania to make a more informed decision on the issue of Sunday hunting.
Access: Yes
Literary Rights: Off
Major: Recreations, Adventure Travel and Ecotourism
Year: 2012
Authors: Robert J Edkin

Paul Smith's College Bouldering Guidebook

Mon, 12/03/2012 - 12:41
Abstract: The climbing community of Paul Smith’s College is rapidly expanding. Consequently, there are needs for an established set of climbing ethics (the informal guidelines that govern the development of new routes or climbing areas) and nearby places to practice climbing outdoors. To meet this need, a bouldering guidebook for the local area surrounding Paul Smith’s College that emphasizes ethical climbing practices will be produced. We will explore the woods that are within no more than a 10-minute drive from campus for glacial erratics that are suitable for bouldering. We will compile a set of at least 30 boulders that will be included in a guidebook and spend the spring, summer, and early fall of 2012 cleaning, developing, and documenting them. This guidebook will serve as a valuable resource for many future generations of climbers at Paul Smith’s College.
Access: No
Literary Rights: Off
Major: Recreations, Adventure Travel and Ecotourism
Year: 2012
File Attachments: The Author has selected not to publish this complete work.
Authors: Dylan Shows, William Pregnall

A Paul Smith's College Student Recreational Needs Assessment, A Look Into the Recreation and Leisure Needs and Wants of the Students at Paul Smith's College

Mon, 12/03/2012 - 10:44
Abstract: Paul Smith’s College offers its students what seems like an endless amount of recreation and leisure opportunities. In the field of recreation, a needs assessment is the standard used to gauge the level at which the needs and wants of the users, in this case the students of Paul Smith’s College, are being met by the recreation and leisure programming and facilities available to them. An electronically distributed survey was emailed to all currently enrolled students asking them for their responses regarding the current and potential recreation and leisure opportunities available to them. The results were analyzed to concentrate the emerging themes. Suggestions were than produced that will help align available opportunities with the wants and needs of the students. Most of the suggestions deal with changes to programming, such as expanded offerings and extending the hours that programming such as the climbing wall and swimming pool are open. Yet, there were also recommendations made regarding the facilities, such as adding equipment to the climbing wall to enhance safety. The recommendations, which were directly arrived at using the student's responses, aim at bettering the available recreation and leisure opportunities. That in turn would better serve the students, while clarifying needs and wants to the staff associated with campus recreation at Paul Smith's College.
Access: Yes
Literary Rights: On
Major: Recreations, Adventure Travel and Ecotourism
Year: 2012
Authors: Daniel Dwyer

Inclusive Recreation Programming: Pilot Programming at John Dillon Park

Tue, 12/04/2012 - 13:59
Abstract: This project developed pilot inclusive recreation programming for the users of John Dillon Park. From conducting a needs assessment of the park visitors we discovered what kinds of outdoor inclusive recreation visitors would most want to participate in. With this information, three programs were developed and implemented: Camp Cookery and Crafts, Neature Walk, and Halloween-To Fright Fest. Surveys of program participants were done before and after they participated in the programs in order to evaluate changes in well being indicators such as stress, anxiety, the sense of inclusion, and visit satisfaction. Results obtained were not reliable due to a low sample size but showed improvements in all areas. The scrap book pages and comments made by participants indicated that the programs were beneficial to them and should be continued in the future.
Access: Yes
Literary Rights: Off
Major: Recreations, Adventure Travel and Ecotourism
Year: 2012
Authors: Abigail Hughes, Sean Frantz